Operations Manager (Health Service Provider)

Are you looking for change? Would you like to work in a position of responsibility with a highly motivated, like-minded professional team in a client-driven service? Would you like to contribute your professional experience to make Life and Living with a severe Acquired Brain Injury (sABI) in the community a real option for those affected? You share our values of community, responsibility, and healthy living even in the most challenging circumstances.

Following a successful international, HSE-lead review of its pilot phase, the An Saol Foundation Centre is now consolidating and expanding its services, funded by the HSE (Section 39).

The Centre is the first of its kind in Ireland and offers an exciting new opportunity for an Operations Manager to shape the long-term (re-) habilitation services for those with a sABI.

We are looking for an exceptional, motivated professional capable of shaping our highly innovative and professionally delivered community-based service, with the associated infrastructure at our Santry-based Centre. Our objective is to provide a first class, efficient and effective service to those affected by a sABI.

You will need excellent interpersonal, organisational and communication skills. Leadership, initiative, flexibility and adaptability, as well as patience and proven team working skills are essential requirements for this senior position.

You will have proven experience in the implementation and monitoring of efficient and effective business processes, practices and procedures which will provide the support framework for an efficient and effective service delivery to facilitate Life and Living with a severe Acquired Brain Injury (sABI) for our clients.

The Operations Manager works at the same organisational level as the Centre’s Clinical Lead, and is responsible for the efficient and effective day-to-day running of the Centre under the direction of the CEO. This includes ensuring the Centre’s compliance with existing procedures and agreements, and regular reporting to and collaboration with the CEO.

The Operations Manager reports directly to, assists, and, where necessary, deputises for the CEO.

Qualifications

  • Relevant third level Degree
  • Five years professional experience with at least three years professional experience in a similar position

Skills

Essential

  • A strong code of ethics and justice
  • Superior attention to detail
  • Excellent time management and organisational skills and ability to meet deadlines
  • Strong written and oral communication skills
  • Excellent analytical skills and ability to accurately interpret complex documents and policies
  • Experience in operations and programme management as well as team leadership
  • Knowledge of the issues in relation to service quality improvement
  • Experience in the use of digital management tools
  • Collaborative personality and ability to deal appropriately with directions from management, and suggestions from team members and clients
  • Ability to identify and correct inappropriate, as well as inefficient and ineffective practices

Desirable

  • Knowledge of the Irish health care system, protocols and best practices, including relevant standards, policies and legislation, for example Health and Safety, Freedom of Information Act 2001, GDPR etc.
  • Knowledge and understanding of the An Saol Foundation’s mission and values
  • Community healthcare-related clinical background and experience
  • Experience in managing volunteers and organising donation/fundraising schemes
  • Experience in HR-related issues

Salary: €55,024 – €71,529

The projected salary will be in line with HSE salary scales and is dependent on experience.

(equivalent to Grade VII (Clerical) as per CONSOLIDATED SALARY SCALES IN ACCORDANCE WITH THE FEMPI ACTS, THE PUBLIC SERVICE AGREEMENTS AND THE PUBLIC SERVICE PAY AND PENSIONS ACT 2017 and Department of Health Circular 3/2023; https://www.hse.ie/eng/staff/resources/hr-circulars/final-1-march-2023-salary-scales.pdf)

About the An Saol Foundation CLG

In 2016, the then Minister for Health, Simon Harris, T.D., approved funding for the initial national An Saol Pilot Project under a Section 39 Service Arrangement. Following the successful completion of the pilot phase, recognising that

the An Saol model of service is distinctive and innovative and does not have a direct parallel elsewhere (…) allowing Irish disability services to play a leading role internationally(…)”,

the HSE recommended the continuation and expansion of the An Saol Foundation’s national service delivery.

The An Saol Foundation was originally established in 2014 by the family of Pádraig Schaler to provide adequate and ongoing support to people with a severe Acquired Brain Injury (sABI). It is a registered charity and a Company Limited by Guarantee. The Foundation received its initial funding through a generous donation from the parents of Sara Walsh (V 2015) and has since received financial support from various fundraising activities, donations and funded projects. The Foundation operates from its headquarters in Dublin and delivers its services in Dublin and beyond. To achieve its goals, the Foundation promotes awareness about sABI and neurological (re-) habilitation, supports research, delivers neurological (re-) habilitation services, raises funds, and engages in related support activities.

Please submit your application with a curriculum vitae and cover letter by 15 May 2023 to: positions@ansaol.ie, subject line: Operations Manager Position.

Date Entered/Updated: 01 May 2023
Expiry Date: 22 May 2023

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